Reliance Maritime Agencies
Reliance
Maritime Agencies is managed by 3 partners with vast experience in the marine
and shipping industry. We have put together experience of around 60+ years of handling
smooth operations and managing the requirements of customers with complete
satisfaction. Two of the partners have sailed as captain, and the other partner
has grown from the lower grade to management level in the shipping industry. We
had split our responsibilities between sales, operations, and finance but
converged into a single goal for the growth of the company. In strategic
planning, relationship management, and budgeting, we share a common vision. We
are quite efficient and have the expertise to identify bottlenecks and
inefficiencies and proactively act on them. We are strong believers in
technology and automation, so we have implemented the same in our organisation
for the betterment of our operation and the exposure of shipment updates to customers
on time.
One stop
solution for Maritime business
Reliance
Maritime Agencies, a licensed customs broker, is a Chennai based customs
clearance and freight forwarding company engaged in providing end-to-end
logistics solutions. AEO Certified Reliance Maritime Agencies have been serving
the trade and industry since 1992, with 32 years of experience in shipping and
cargo work. This is a professionally managed company with well-trained
qualified & experienced professionals to serve the esteemed customers. We
believe in delivering high quality, dedicated and personalised services to our
esteemed customers. We provide a "one-stop-solution" to meet all your
logistics requirements. It has the level of service, expertise, and experience
to make it happen.
Through
Reliance Maritime Agencies, we have a team of highly experienced and motivated
staff that effectively handles the entire service, including documentation,
operation, and transportation. By means of careful planning and a
state-of-the-art computerised system, we endeavour to cater to individual
clients' needs in the best possible manner. The headquarters are in Chennai,
with branches in Hosur, Krishnapatnam, and Mumbai, Tuticorin and Bangalore.
We handle
around 6500 TEU containers per annum. We have a staff strength of 25+ who are
well versed in handling all types of Exports, Imports & well familiar with
CFS & Customs activities & regulations.
Services
Reliance
Maritime Agencies is ready to offer its customers a large variety of services
related to the procedures of international trade.
- Customs Clearance
- Sea Freight
- Air Freight
- Transportation
- Warehousing
- Door to Door delivery
- RORO and Project Cargo
- ISO Tanks
- Consultancy Services
- Assistance in obtaining all the necessary certificates
Complete
Customer Satisfaction
We make
certain to provide effective satisfaction.
- One stop shop solution to avoid customers interacting with multiple vendors
- Import Customs clearance within 3 days of vessel's arrival
- Export customs clearance on the same day.
- Transport facilitation and communication from and to a customer's factory or warehouse with less interference of customer involvement
- Technology assistance for real-time logistics activity updates
- One point of contact person will be assigned to the customer for any information/clarification.
- Consultation support to guide customers
- Ethical business value
- Reliable, Flexible and Transparent services
- Cost effective and on-time performance
Clients
and assistance
Customized
service will be provided for individual clients, which is the strength of
Reliance maritime agencies to ensure the satisfaction of customers as well as
that they have easy access to reach top management at any point of time. We
take each customer seriously, handle them calmly with care, identify their
needs, and provide solutions that will make them feel comfortable, and ensure
they reach us back for any logistics services.
Order
accuracy and fulfilment
We have a
close communication group (including management and staff) to update on each
and every progress update, which will help us to indicate if there are any
delays or issues in the service. This will help us to take appropriate action
on time to fulfil the customer service requirement. Because management is also
kept up to date on the operation's progress, employees are more conscious of
their actions, and if problems arise, management or concerned senior staff will
be able to advise and redirect in the right direction to complete the job on
time.
- Import Customs clearance within 3 days of vessel's arrival
- Export customs clearance on the same day
Expertise in international trade
We have
been in the industry for the past 32 years. During this period, we have
experienced too many scenarios in handling the cargo, which has made our
operation team and the management team more mature in easing the process.
Services
rendered in international trade
- Import / Export Customs Clearance
- Sea Freight
- Air Freight
- Transportation
- Warehousing
- Door to Door delivery
The Team
The below
listed teams are supervised and guided by a senior manager—F card holder
(Customs authorized certification)
Documentation
team – Will list the document requirements, customs regulations and appropriate
customs tariff codes and policies of the product.
Operations
Team – Will list the challenges and approaches to perform custom clearance
Customer
relationship team – will communicate between internal staff and customer for
any clarification or any additional documents
Upon complete clarity about the product, approval will be taken from management on the approach to perform a smooth operation.
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